Hi, The IDE installed perfectly on two of three Win10 boxes. It failed to install on a new Surface ProX with Win 10. It fails at 66% driver installation “…ftdi.cmd”. I tried turning off Win Defender firewall and virus with no affect. Windows 10 Home v.20H2. Any suggestions?
Looking at https://www.microsoft.com/en-us/p/surface-pro-x/ I see that this device has “Microsoft SQ® 1 and new Microsoft SQ® 2 processors powered by Qualcomm,” not a standard x86-compatible chip like from Intel or AMD. The failure is while attempting to install the FTDI (usb-serial chip) driver which, being a low-level thing probably can’t deal with such different underlying hardware.
I would guess that you’d be able to use the IDE as a bare editor, but not communicate with the OpenMV device directly.
Thanks. That is exactly what I was afraid of. Dang it. $800 for this effing thing.
But if this is the problem I would have expected many people to have hit it, and I couldn’t find anything about ftdi issues on MS forums. And of course I couldn’t get anyone at MS on the phone. I will push their tech support harder on Monday and post what I learn. Thanks!!
…yep. Found a forum where others are battling the Mothership. I will try to get them on the phone on Monday to get the latest because these people appear to be still having trouble. Redirecting
Just ignore the failure and try to install the FTDI drivers yourself. There’s probably a way. I don’t know how to help you however.
Got it working! It took MS a year to write a virtual com port driver that runs on a Qualcomm, but they finally did it! Thanks, All! For anyone else with a ProX, hit MS Tech Support at 800.642.7676.