OS ERROR : IMAGE FORMAT IS NOT SUPPORTED

HI
our project is to find white color blobs from target object. we installed open mv ide in raspberry pi3 model B+.A month ago, we received the data(cx,cy) of the white blob in raspberry pi through serial communication and now when we try to connect the raspberry pi with open mv error msg is coming .i have attached the screenshot of the error

Can you attach your code? As a file. Or post it using the code tags?