Value shown on outside of box was more than double the actual value of the contents

Discussion related to the OpenMV Kickstarter.
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dhylands
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Value shown on outside of box was more than double the actual value of the contents

Postby dhylands » Wed Jun 22, 2016 1:55 am

I received my OpenMV Cam shipment yesterday.

The box contained $247.70 worth of goods (adding up the items on the packing list), but for some strange reason, the box showed $617.50.

I wound up having to pay over $100 in taxes rather than the expected $47 due to that mistake.
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kwagyeman
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Re: Value shown on outside of box was more than double the actual value of the contents

Postby kwagyeman » Wed Jun 22, 2016 9:56 am

I'm sent you an email offline about this issue. Thanks,
Nyamekye,
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iabdalkader
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Re: Value shown on outside of box was more than double the actual value of the contents

Postby iabdalkader » Wed Jun 22, 2016 9:58 am

dhylands wrote:I received my OpenMV Cam shipment yesterday.

The box contained $247.70 worth of goods (adding up the items on the packing list), but for some strange reason, the box showed $617.50.

I wound up having to pay over $100 in taxes rather than the expected $47 due to that mistake.

Hi Dave, we're really sorry about this, your label reflects the post-KS/pre-order prices, obviously this a mistake. We'll contact you via email and resolve this issue somehow. Sorry again.

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